Return Policy
We take pride in our work so there is a money-back guarantee or free exchange warranty against the item defects. If the received item is not the item purchased, is different from item description, or arrives damaged in transit. You may return the item for a full refund, store credit, or replacement within 3 days of receipt. Items being returned must be arrive within 7 days at our facility for us to honor this. For any other reason returns within 30 days of the purchase date will be issued a full amount of store credit at iamoremio.com or a refund of 85% total amount.
All custom and personalized orders according to your size, metal type and stone size can't be returned or exchanged.
Returns must be in original package and in new, re-sellable, unworn condition. We will not accept delivery if we have not authorized the returns. You are responsible for any shipping and handling charges incurred. We are not liable for lost or damaged items while in transit. It is the buyers responsibility to file a claim with your shipping carrier within their time frame.
The following items can't be returned or exchanged
- Custom, special or personalized orders
- Digital downloads
- Items on sale
Returns must be in original package and in new, sell-able, unworn condition. We will not accept delivery if we have not authorized the return. You are responsible for any shipping and handling charges incurred. We are not liable for lost or damaged items while in transit. It is the buyers responsibility to file a claim with your shipping carrier within their time frame.
Late or missing refunds
If you haven’t received a refund yet, first check your bank or your credit card company, it may take some time before your refund is officially posted.