Shipping times are from the date of shipment, which means they are leaving our facility.
In stock items, your order should be shipped within 2-3 business days after order verification and credit approval.
- For non-stock items, it will be made to order for you, the processing time we need to prepare an order for shipping varies. Unless otherwise specificity and notification, generally for gold mountings usually takes 3-5 working days, platinum and silver mountings takes 7-14 working days. For ring mountings and finished jewelry takes 10-20 working days.
- If anything goes beyond expectations, we will send you the expected shipping time via a follow-up email.
- Special orders and customized orders, they are dependant on the complexity of the item and will provide an estimated delivery schedule after order verification and credit approval. We will send you an expected shipping time by a follow-up email.